Employment
Working at the Banff Springs Ski & Mountain Sports is one of the world's premier ski destinations is an experience you will greatly enjoy. We are located at the famous Fairmont Banff Springs hotel, the castle full of history that overlooks the town of Banff.
We service a very high end clientele and exemplary customer service is our number one priority. The quality of our large rental equipment fleet is excellent and we maintain the fleet to a high standard.
Our retail line consists of fashion forward quality clothing and accessories. We expect our staff to participate in on-going training and learn as much about the products and the industry as they can while here.
Attached to this business is the downtown store called the Banff Ski Lounge which you may be asked to work at from time to time. We are one of the premier Custom Boot-fitting operations in Canada with a great tech shop on the Banff Springs site as well as in the Banff Ski Lounge location, equipped with highly specialised custom ski boot fitting equipment.
Looking after our staff is very important to us. Creating store harmony and positive team dynamics is core to our philosophy. We strive to maintain a state of happy Zen. Sales incentives and other store bonuses are available during the season. Staff are encouraged to ski and enjoy the outdoors as much as possible. As our stores are ski orientated, preference is given to already accomplished skiers or those wanting to learn skiing. Heavy drinkers, couch potatoes and those wishing to spend their time in Banff indoors should look for work elsewhere.
Staff accommodation is available (a huge bonus in Banff where affordable accommodation is scarce). Staff accommodation is located on the hotel grounds and is perhaps the nicest staff accommodation in the valley. Subsidised staff meals are also available. Starting wages are above Banff average.
Holidays are not available during the very busy Christmas period but every effort will be made by management to ensure you get a lot of ski time and some periods of extended days off to do road trips to other ski areas.
Rental Technician
Fitting clients with all their rental requirements in a friendly and professional manner. You will be required to undertake certifications in ski binding adjustment as well as attending other product knowledge training sessions. Must be able to work under pressure and maintain a sense of calm and superior customer service even during rush periods. You will also be expected to make add on sales of ski accessories and as such will be expected to gain some retail product knowledge. May be asked to work on the retail floor during busy times. There is the opportunity for this role to develop into Rental Supervisor.
Reports to the Operations Manager and Rental Supervisor.
Send resume to Kiomi Sakata reserve@banffspringsski.com
Sales Associate
Working on the retail floor this person is expected to provide an exemplary level of customer service. A key aim is to meet sales targets. You will be expected to become knowledgeable of the local area to assist guests with questions. Product knowledge is a key component of this position. We are looking for friendly, outgoing personalities who like to work with other team members. May be asked to assist the rental staff during busy times.
Reports to the Retail Manager
Send Resume to info@banffspringsski.com
